FAXLink Fax Broadcaster for Windows

                                                        V*CHANNEL, INC.

 

 

Fax broadcasting lets you get your message out to everyone, quickly, automatically, and economically.

 

With FAXLink, there is virtually no limit to the number of fax broadcast recipients you can send to. And, if you have the fax-on-demand feature of FAXLink enabled broadcasting works while FAXLink is servicing fax-on-demand requests. On-demand fax document requests are served with higher priority. This allows broadcasting to run in the background while maintaining a high level of service to fax-on-demand callers who have greater urgency.

 

There is virtually no limit to the number of simultaneous fax transmissions you can send. The more ports you have, the faster everyone gets your message. And, you can be sending faxes 24 hours a day, 7 days a week.  

 

FAXLink Programs

 

FAXLink Fax Broadcaster consists of two software programs: FAXLink, a Windows based fax server software which controls multiple and simultaneous fax channels (GammaLink fax modems) and FAXBroadcaster for Windows (network client program), a Windows 98/NT/2000 program which is used to setup, manage and control the fax broadcast.  Both can be run on the same platform or on two different PC platforms on a LAN.

 

The client-server software architecture allows one or more PC workstations on the LAN to start, monitor, and control fax broadcast jobs. Broadcast jobs may be assigned to a fax line group.   A fax broadcast job may be dedicated to a fax line group (one or more fax ports) or line groups may be shared by one or more fax broadcast jobs.  Fax line groups may consist of any number of fax ports and fax ports may be re-apportioned at any time by the system administrator.

 

Personalize Each Fax

You can personalize each fax cover sheet in the fax broadcast  with the recipient's name, company name, and a special message to give your fax the personal touch.  You can even use a special logo or unique artwork to create the effect you want. The special cover sheet editor allows you to use any image file for the cover sheet and setup fields to annotate the recipient’s information in any True Type font.  Or, you can opt not to use a cover.  Or, you can use the cover sheet as the one page document for broadcasting.

List Maintenance

You can use your favorite database or spreadsheet program to create and maintain your broadcast or recipient lists, or use FAXBroadcaster's built-in list manager.   Sort your database and create a comma delimited ASCII file contain the recipients and their fax phone number, then import the list into FAXBroadcaster’s list manager.  The list manager can also export to comma delimited files so you can import them into your database if necessary.  This gives you the flexibility to move between any database environment you may have or need to work with.

Preparing the Document

Making a fax ready document for fax broadcasting is simple with V*Channel's print-to-fax driver.  Create any document in any Windows application program, and simply print it.  If you have more than one document you want to attach, print-to-fax another one or choose to "fire" up FAXBroadcaster to start the fax broadcast job.  Once you are in FAXBroadcaster you can still choose additional documents if you have them already prepared in fax format and stored in the fax library of documents.  The list of documents is shown in FAXBroadcaster with full descriptions and even document numbers.

Setting up the Broadcast

FAXBroadcaster for Windows provides the options you need to effectively setup your broadcast.  You can choose to use a cover sheet or not.  You can choose to create a special cover text message or choose one already prepared.  You can choose the image graphics you want to use on the cover sheet.  You can choose when you want to start the broadcast and if you want to stop it at a certain time each day you can do that, too.  You can even choose to continue the broadcast continuously during the weekend but stop it at a specific time each weekday.  And, FAXBroadcaster for Windows lets you choose the "retry-on-error" strategy that would either maximize the successful transmissions or minimize the amount of time system will try to send a document after failing.      One more very important feature of FAXBroadcaster is that it allows you to setup a unique broadcast I.D. number associated with the fax broadcast that will allow you to filter and analyze the result.

Triggering and controlling the Fax Broadcast

While FAXBroadcaster for Windows provides the mechanism to start a broadcast, FAXLink receives communications from FAXBroadcaster and queues the fax jobs for transmission.  Once FAXLink has received the broadcast job, Fax Manager lets you view each job that is being processed.  It shows you the percent completed, start time, end time (for completed broadcasts), how many fax broadcast jobs are pending, how many are active, and how many broadcast jobs have been completed.  You can pause, stop, and even edit the broadcast recipient list while the broadcast is active.

Handling Errors

Whenever you send thousands of faxes fax transmission errors occur. There are a class of error conditions like "out of fax paper" which are typically corrected within a day.  FAXLink enables you to filter out particular error codes so you can re-fax broadcast only to fax jobs with high potential success and improves the total completion rate for you.

Status Log Report

FAXLink logs every fax transmission so they can be used to generate reports.  Reports may be generated by filtering the log file for fax transactions with a particular fax broadcast identification code.  You can produce detailed and summary reports for each fax broadcast group on any given day or spanning any period.  Some of the important information that is reported include: Fax phone number, recipient name, document numbers, time duration of the fax transmission, status code, date and start time of the transmission, and how many files were sent. 

Fax Broadcast Op-Out Feature

If you have to remove people from the fax broadcast list you can let them do it so you don't.  Put in a voice board and activate the fax number removal feature. This optional feature will answer an incoming call, provide voice prompted instructions so the caller can enter a fax phone number, play back the phone number for verification, and log it into a database.  Then, while doing a fax broadcast, each fax phone number in the broadcast list is checked against the fax phone numbers in the removal database.  If the fax phone number exists in the database, the target fax broadcast recipient is skipped.

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